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Shipping Policies
LovettCustoms offers worldwide shipping where service is available through USPS or UPS shipping.
USA Domestic Orders
Most deliveries within the USA should arrive within 7 business days after your shipping confirmation. Delays to military bases and USA territories may be delayed beyond this timeframe.
Worldwide Orders outside of the USA
Deliveries outside of the USA will take an estimated 12-28 days to arrive, depending on the destination county. This shipping timeline is not a guarantee, and your shipment may be delayed for various reasons outside of my control. Due to this, I cannot guarantee international shipments will arrive within the above timeframe.
Customs & Duty Fees
Customers residing outside of the USA may be subject to customs and duty fees. Customers are solely responsible for any customs and duty fees, which may be added to your order once it arrives in the destination country. I may not include any coverage for customs or duty fees in quoted shipping costs, and it may not appear in our checkout or billing process. Please be aware of this if ordering from a country which may have import duties on products shipped from the USA.
If you, the customer, choose to return a product within respect to our return policy, is is on you, the customer, to claim back any customs and duty fees which may have been paid, if doing so is allowable under the destination country's regulations and restrictions.
If you need clarification on this manner, please contact your local customs office OR fill out a questionaire on my "Contact" page, and I will respond to you as best I can.
Note that customs and duty fees are different from sales tax, which may be charged to you at the same time as any customs or duty fees if my store is not required to collect sales tax in your region.
Return & Replacement Policy
A 30 day limited warranty period begins from the date of product delivery. If you are not satisfied with your purchase, you may return your product for a full refund within this 30 day limited warranty period. To imitate a return or replacement of your product, please contact me via the Contact page Contact Form, where you will be required to provide a proof of purchase. Shipping costs for returns and replacements will be covered for you for your product return or your product replacement.
Refunds and product replacements may not be accepted if the product is returned in a damaged, not new condition. While not a requirement, it is preferred you return your purchase in its original packaging. Refunds or product replacements will not be accepted for damage caused by misuse, mistreatment, or unauthorized modifications.
Warranty Disclaimer
Your 30 day limited warranty does not cover cosmetic damage such as scratches, burns, or discoloration. It does not cover any user inflicted damage from exposure to environmental factors, such as heat, moisture, impact, or UV light. Loss of functionality due to software or firmware issues caused by internal hardware failure is covered under your warranty.
Resale Disclaimer
ALL products sold by LovettCustoms are intended for personal use only and are NOT authorized for resale. Any attempt to resell, distribute, or commercialize these products in a B2C capacity without written consent from LovettCustoms is prohibited. Violation of this policy may result in legal action. By purchasing my products, you agree to not resell or distribute them for commercial purposes.
Limitation of Liability
There is no case where LovettCustoms can be held liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or use, whether in an action of contract, negligence, or other action, arising from the use or inability to use of all products. Once a product is shipped and in the hands of the package courier, any damages resulting in my products will hae no liability fall upon myself.